Parents + Carers
Being a parent is a universal experience for many people. While each child (and their family) is unique, there are many common themes.
Supporting a child when someone they know is self-harming
When a child learns that a friend is thinking of harming themselves, it can shake their sense of safety. Learn about what parents can expect and ways you can support your child.
Tips for parents with children starting primary school
Starting school will naturally bring up a range of emotions for both parents, carers and children. Here are some practical tips to help parents and carers support their child to manage these...
Parenting After Separation
Parenting during separation or as a separated parent can be challenging. Learn how Parent Line supports parents with practical guidance and coping strategies.
Social Media Age Limit: Practical Tips for Parents Navigating the Transition
As Australia introduces restrictions on social media platform access for children, many parents and carers are wondering how this will impact their children, and what they can do to support them through the transition.
Finding joy and thriving through Christmas and the school holidays
These tips will help you to connect with your family and kids whilst taking care of your own needs, through Christmas and the school holidays.
Parenting in Australia for parents from culturally diverse backgrounds
Parenting across different cultures is very common in Australia with about one in four parents born overseas. Parenting in Australia can be hard… As a parent,...
Do you react or respond to your kids?
Reacting means that you meet your child’s emotionally-charged behaviour with your own emotionally-charged reply. They are yelling, so you enter the conversation by yelling. Responding, on the other...
Supporting your children after a traumatic event in your school or community
Parents and carers play a really important role in helping children cope after a traumatic event. Parents and carers can build resilience by remaining calm, speaking positively about the future and...
Supporting children post-separation
Separation is a stressful time for everyone, especially children. How children respond and adjust depends on: their age, their personality and temperament, family…
Grandparents Raising Grandchildren
Parenting in Australia can be hard… A growing number of grandparents are taking on the parental responsibility of raising their grandchildren. Also known as ‘kinship care’ this means that...
Our counsellors can help parents and carers with:
- Post separation support
- School-related anxiety and refusal
- Baby and toddler care
- Support for having challenging conversations
- Ideas to improve self-care for parents and carers
- Strategies to support positive parent-child relationships
- Managing child care, school and other transitions
- Strategies to manage behaviours such as technology use and study issues
- Finding specialist supports for parents and children, no matter where you live in NSW
Parent Line is open 7 days a week, here for you when you need it most.
Contact us
Parent Line is open seven days a week, from Monday to Friday (9am to 9pm) and Saturday and Sunday (4pm to 9pm).
Please note that we're closed on public holidays.
Get in touch with our team
Parent Line is funded by the NSW Government through The Department of Communities and Justice. Parent Line is proudly managed by CatholicCare Sydney.
Parent Line acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.









