Parents + Carers

Being a parent is a universal experience for many people. While each child (and their family) is unique, there are many common themes.

Do you react or respond to your kids?

Do you react or respond to your kids?

Reacting means that you meet your child’s emotionally-charged behaviour with your own emotionally-charged reply. They are yelling, so you enter the conversation by yelling. Responding, on the other...

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Grandparents Raising Grandchildren

Grandparents Raising Grandchildren

Parenting in Australia can be hard… A growing number of grandparents are taking on the parental responsibility of raising their grandchildren. Also known as ‘kinship care’ this means that...

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Survival tips for stressed parents

Survival tips for stressed parents

Parenting teenagers can be very challenging and the family home can seem like a battleground at times. Parents often feel like they are ‘walking on eggshells’ to try and keep the peace.  To...

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Parent Line counsellors can help parents and carers with:


  • Baby and toddler care
  • Support and ideas to have challenging conversations with children
  • Ideas to improve self-care for parents and carers
  • Strategies to support positive parent-child relationships
  • Managing child care, school and other transitions
  • Strategies to manage behaviours such as technology use and study issues
  • Finding specialist supports for parents, carers and children no matter where you live in NSW

Contact Us

Parent Line is open from 9am to 9pm Monday to Friday and 4pm to 9pm on Saturday and Sunday.

We are closed on public holidays.

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Parent Line is funded by the NSW Government through The Department of Communities and Justice. Parent Line is proudly managed by CatholicCare.

Parent Line acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.