Parent Line NSW is a free telephone counselling and support service for parents and carers with children, aged 0 to 18 years, who live in New South Wales.
Our Counselling Hours
Our team of trained and professional counsellors are available
9am to 9pm Monday to Friday and 4pm to 9pm on weekends.
What is Parent Line NSW?
What Can I Talk About?
Parent Line NSW receives calls from parents, carers and professionals who have questions or concerns about a child or young person. Our qualified and caring counsellors can help you whether you are caring for a baby, child or teenager.
Latest News
Impact Report 2025-26
Read our Impact Report for 2025-26.
How to Address Toxic Masculinity and Encourage Positive Masculinity in Children
Many parents and carers are concerned about their children being exposed to toxic masculinity—whether online, at school, or among peers.
Supporting a child when someone they know is self-harming
When a child learns that a friend is thinking of harming themselves, it can shake their sense of safety. Learn about what parents can expect and ways you can support your child.
Have you called Parent Line?
Give us your feedback
Help us to improve our service. If you've contacted Parent Line in the last 12 months, we'd love to hear your feedback.
It’s confidential and will only take around 5 minutes.
