About Us

Parent Line is a telephone counselling, information and referral service for parents of children aged 0 to 18 who live in NSW.

About Parent Line

For more than 25 years Parent Line counsellors have been supporting families across NSW. Parent Line is a telephone counselling, information and referral service for parents or carers of children aged 0 to 18 who live in New South Wales.

Support Us

By supporting Parent Line you will help us to continue to assist parents, carers and families in NSW with much needed counselling and support services.

Privacy Policy

CatholicCare respects and upholds your right to privacy protection under the Australian Privacy Principles in regulating how we collect, use, disclose and hold your personal information. 

24 Hour Emergency Contacts

For immediate parenting help outside of our counselling hours:

24 Hour Emergency Contact Numbers

Family & Community Services Reporting Line 132 111
Lifeline 13 11 14
Police 000
Mental Health Access Line 1800 011 511
Health Direct 1800 022 222

For Domestic and Family Violence Support

Domestic Violence Line 1800 656 463
Women's Legal Service NSW 1800 801 501
Indigenous Women's Legal Contact Line 1800 639 784
Men's Referral Service 1300 766 491

Parent Line is funded by the NSW Government through The Department of Communities and Justice. Parent Line is proudly managed by CatholicCare.

Parent Line acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.