Contact Us

Parent Line is open from 9am to 9pm Monday to Friday and 4pm to 9pm on Saturday and Sunday.

We are closed on public holidays.

Get In Touch

Take The Survey Now

If you have had contact with a Parent Line Counsellor in the last 12 months, we would love to hear your feedback.

It’s confidential and will only take around 5 minutes.

Parent Line adheres to the Policies and Procedures of CatholicCare.  As a caller you have various rights. For further information please refer to the following policies:

Privacy Policy

We welcome any feedback that you may have about our service. If you wish to make a formal complaint, please refer to the attached brochure regarding who you should contact.

Your Right to Complain

For information on your right to privacy please refer to the following brochure:

Your Right to Privacy


Parent Line is funded by the NSW Government through The Department of Communities and Justice. Parent Line is proudly managed by CatholicCare Sydney.

Parent Line acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.

Parentline 1300 1300 52